As an Admin, you can remove a participant from a Messaging conversation.
- Log in to the Member-facing view of your website directly from the site itself, or click on the “Public Site” tab on the vertical Dashboard menu at the left side of the screen to switch to the public website from the behind-the-scenes Dashboard view.
- In the menu bar under the name of your organization, click on the Messaging icon (pair of speech balloons).
- The “Messaging” overlay window that opens on the right side of your screen lists all the conversations in which you’re a participant.
- Click on the three-dots control at the top right corner of the box that contains information about an individual conversation to open the Actions menu.
- Click on the “view participants” item in the Actions menu.
- In the “Participants” view that appears, the number of participants appears after the name of the view, and the names of the participants appear below the “Search and Add Members” box.
- Click on the three-dots control at the left of a Participant listing to open the Actions menu.
- Click on the “remove member from conversation” item in the Actions menu. (Note that you can’t remove yourself this way. Instead, choose “leave conversation” from the Actions menu next to your Participant listing.)
- In the “Confirm Remove Participant” window that appears, click on the “Remove” button to end this Member’s participation in this conversation. Note that the Member’s existing messages will remain visible unless you delete them individually.
- To exit the process without removing the Member from the Messaging conversation, click on the “Cancel” button, press the “Esc” key, or click on the “X” in the top right corner of the window.
- To return to a view of the Messaging conversation, click on the “back to message” link.
- To return to the full list of your conversations, click on the “view all messages” link.