An Overview of the Member Portal

The Member Portal provides an optional one-click, button-driven interface that you can use for simplified access to your community’s online content. Some residents may find its streamlined approach an ideal way to interact with your online presence.

Load the Member Portal

To reach the Member Portal, start on your community’s public website. Click on the “Public Site” tab on the vertical Dashboard menu at the left side of the screen. After your website loads in the browser window, locate the “Hello, [Your Name]” menu at the top right of the screen. Open the menu and select … Read more

Portal/App Setup

Make changes to your Member Portal/App setup so its button-driven, streamlined interface includes only the feature buttons you want it to present. Rename and reorganize the buttons, add headlines and introductory page descriptions for the content each one brings up, and hide any buttons that you do not wish to display. Note that the changes … Read more

Provide a Contact Address for the Member Portal

The Member Portal includes a simple built-in contact mechanism that residents can use to send messages to your website administrators. To use this contact capability, you must enter one or more e-mail addresses that will receive these messages. Click on the “Account” tab on the vertical Dashboard menu at the left side of the screen. … Read more

Use or Deactivate the Member Portal

The Member Portal is an optional experience. You can activate, deactivate, or reactivate it at any time. Doing so does not remove or replace any of the content on your website. It simply provides a streamlined interface through which your residents can access your online content. Click on the “Account” tab on the vertical Dashboard … Read more