Duplicate a Violations Form

Create a copy of an existing violations form for a new purpose. Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Violations” tab. In the “VIOLATIONS” window that opens, open the “ACTIONS” column’s three-dots menu and choose “Duplicate Form.” In the “DUPLICATE FORM” window … Read more

Edit the Settings on a Violations Form

Revise the settings you applied to a violations form when you created it. Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Violations” tab. In the “VIOLATIONS” window that opens, locate the applicable violation form in the list. Open the “ACTIONS” column’s three-dots menu … Read more

File a Violation Report as a Community Member

Report violations in your neighborhood so administrators can take action. Your report is confidential. Log in to your community website. Locate the Violations report form in the navigation system of your website and load the page. Complete the form. The information requested may vary, but you will need to enter your name, specify the location … Read more

How to Choose Custom Field Types for Forms

Along with the custom forms you create, you also can add custom fields to your Member Form and Household Form. It’s easier to work with these assets when you understand how they function and to which types of tasks they’re best suited. Note that not all field types are available in all situations in which … Read more

Review, Classify, and Comment on a Violation

Violations require review, classification, discussion, and followup communications to progress from initial reports to resolution, regardless of whether they are upheld or dismissed. Reach a violation from a specific violations form Reach a violation from a single violation form Click on the “Forms” tab on the vertical Dashboard menu at the left side of the … Read more

Review, Comment on, and Request Modifications to Ticket Submissions

Once you post a ticket to your website and members begin to submit requests, you need to review these submissions and approve or reject them, or request modifications to meet your organization’s standards. Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Ticketing System” … Read more

Search for a Custom Form

The “Search Forms” box below the title of the “CUSTOM FORMS” window enables you to search among your forms to find entries with names that match specific criteria. Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Custom Forms” tab. In the “CUSTOM FORMS” … Read more

Search for a Violation Form

The “Search Forms” box below the title of the “VIOLATIONS” window enables you to search among your violation forms to find entries with names that match specific criteria. Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Violations” tab. In the “VIOLATIONS” window that … Read more

Search for One or More Violations

Locate one or more violations among all violation forms or an individual form. On a single violation form Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Violations” tab. In the “VIOLATIONS” window that opens, locate the applicable violation form in the list. Open … Read more

Search for Tickets or Ticket Submissions

Search for specific tickets—or specific responses to those tickets—directly through the “Tickets” window and the window that displays an individual ticket response. To search for a specific ticket: Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Ticketing System” tab. In the “Tickets” window … Read more

View Violations for a Specific Violations Form

Examine and interact with all violations opened for an individual violations form. Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Violations” tab. In the “VIOLATIONS” window that opens, locate the form in the list. To view the violations for a specific violations form, … Read more

View Violations for All Violation Forms

Review all the reports and submissions from all violation forms in a cohesive interface. Click on the “Forms” tab on the vertical Dashboard menu at the left side of the screen. Click on the “Violations” tab. In the “VIOLATIONS” window that opens, click on the “View All Violations” button. In the “Violation Status” window that … Read more