If a member requests a duplicate copy of an invoice or claims not to have received one, send it again.
- Click on the “Payments” tab on the vertical Dashboard menu at the left side of the screen.
- Click on the “Dues and Fees” tab.
- In the “DUES and FEES” window that opens, locate the item you want to review and click on the “View Summary” icon (blue magnifying glass) in the “ACTIONS” column.
- In the summary window that opens, click on the “Resend Invoice” icon (blue inbox) in the “ACTIONS” column of the item you want to send again. A confirmation message appears once the system resends the invoice.