Send Messages to Members

Your organization’s website enables you to coordinate your activities and communicate with your Membership directly through your website dashboard, without using a separate application.

  1. To contact Members through your website dashboard, click on the “Membership” tab on the vertical Dashboard menu at the left side of the screen.
  2. Click on the “Members” tab.
  3. In the “MEMBERS” window that opens, use the Search functions to narrow down your results to only the people you want to reach. (To learn how to use the Search functions, see the “Filter the Member List” section of these instructions.) Skip this step to reach all Members.
  4. Click on the “Members Actions” dropdown menu at the top right and choose “Message Filtered Members.”
  5. In the “MESSAGE MEMBERS” window that opens, activate the toggle switch for the type of messaging you want to send, including text, e-mail, and system e-mail messages.
    • You can e-mail everyone in your Membership simultaneously because every Member’s e-mail address serves as their username. However, users must opt in to receive text messages from your organization, so you only can text those people who have agreed to receive that form of communication.
    • If you’re sending a text message, activate the first toggle switch (“Send A Text To XX Members”) and type directly into the “Your Message” box that opens. Your message must be no longer than 160 characters.
    • E-mail messages can include any content you want to send. If you’re sending an e-mail message, activate the second toggle switch (“Send An Email To XX Members”) and type your subject into the “Email Subject” box. Enter your message text into the window below it. Use the controls above the message window to add or remove text, incorporate a link in your message, or format your content with styles including bold and italic text. To include a file up to 15 MB in size, click on the “Browse” button to locate the item you want to attach.
    • System messages address specific conditions, including password resets and alerts to Members who have signed up but never logged in. To send a password reset message to everyone who has not yet created a password and logged in to the system, activate the third toggle switch (“Send a System Email To XX Members”). Then activate both the “Reset Password” checkbox and the “Only Members Who Haven’t Logged In” checkbox. To preview the “Reset Password” system message, click on the “preview” link next to the checkbox that selects this message type.
  6. Click on the “Send” button to send your message to the designated Members. If you change your mind and don’t want to send the message, click on the “Cancel” button, press the “Esc” key, or click on the “X” in the top right corner of the window.